We do not issue refunds if:

  • You just change your mind
  • You choose not to use the file
  • You have buyer’s remorse
  • You find that the product doesn’t suit your needs


By completing your order and making payment, you agree that the management will only provide refunds in exceptional circumstances within seven days of payment. The management reserve the right to decide what is deemed to be an exceptional circumstance.


For assistance contact Customer Service:
By Mail @
Xclusive Entertainment Black Ops
P.O. Box 70831
Houston, Tx 77270